Contact Shamal & Pearl

The fastest way to contact Shamal & Pearl is by clicking the WhatsApp button on this page. We answer all chat inquiries within 15 minutes between 9:00 and 23:00 GST every day. You will chat directly with an operational manager who can verify schedule openings for our 88 yachts and boats, explain hourly pricing from 600 AED to 18,900 AED, and secure your booking with the required 30% deposit. We do not use email forms, phone queues, or automated call centers, ensuring your questions regarding vessel specifications, departure points, or optional add-ons are handled immediately in one continuous conversation.

To receive a detailed pricing breakdown, send us your planned charter date, preferred start time, duration of at least 2 hours, and total guest count up to 90 people. Let us know whether you prefer to board at Dubai Marina or Dubai Harbour, and if you require extra services such as water sports, catering, DJ setups, or transfers. All standard charter rates include 5% VAT, licensed crew, fuel, insurance, soft drinks, ice, towels, and safety gear. If you plan to bring your own food and alcohol, mention it in the chat so we can prepare the onboard facilities without any corkage fees.

Once your reservation is locked in with a 30% deposit, our team sends full arrival instructions directly to your chat. We will provide the exact slip location, captain contact details, and route options for your cruise. Note that dates remain open to other clients until the deposit is received, as we do not hold vessels without payment. If bad weather prevents your vessel from leaving the dock on the scheduled day, you decide whether to agree on a new sailing date in the chat or receive a full refund of your payment. No physical passports or personal IDs are needed to board.